[wpmenucart]

    Terms and Conditions

    Returns & Exchanges

    – We do not accept refunds

    – We will gladly exchange or repair any item that is found to be faulty or damaged. If a replacement is not available or repair is not possible, your money will be refunded.

    – We will accept exchanges of goods for equal or greater value within 14 days of purchase, with the following exceptions: I. Cut fabrics, ribbons, trims II.Sewing, embroidery, overlocking and pleating machines III.Books, DVDs, patterns IV.Sewing threads V.Machine needles VI.Knitting/crocheting yarns

    – No exchange, return or refund will be considered without a cash slip.

    – Goods have to be in original condition and packaging must be intact.

    – Exchanges are possible beyond the 14 days of purchase if there is explicit warranty period stated on your invoice or the product.

    Classes

    – Classes, once booked, are non-refundable.

    – If you are no longer able to attend and notify us at least 48 hours in advance, you may transfer the amount that you have paid to another class of your choice.

    – You can only transfer to a new class once and it must be within 6 months of your original booking.

    – We need your cash slip and the class voucher to make a transfer.

    – If you do not arrive for the class, the fee is not transferable or refundable.

    – We reserve the right to cancel classes due to insufficient bookings. Booked participants will be notified in good time on any cancellations.

    – We reserve the right to substitute teachers without prior notice to students. For class transfers, email: info@thesewinghouse.co

    – Those who miss the first session of the class will not be able to continue as it is the key class, but will be given credit note to be availed within 6 months for another class, and such is not refundable.

    – Student’s absence will not be given any make up class. However, the student can continue w/ the following classes after.

    – Class prices do not include the rental of the sewing machine. – If sewing machine is rented, full responsibility of the machine lies on the customer.

    Children

    – Please take care; there are lots of dangerous objects in the shop.

    – Parents will be held responsible for damage caused by children.

    – Children younger than 8 years have to be accompanied by an adult when taking part in workshops.

    Sewing